Privacy Policy
Effective date:
1. Introduction
This Privacy Policy describes how Simone A. Gooden-Guy (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit https://www.simplemomentumsystem.com, purchase products or subscriptions, create an account, join our Discord community, or otherwise interact with the Simple Momentum System services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information you provide directly, information collected automatically, and information from third-party services.
- Account information. When you create an account, we collect your email address and any other information you choose to provide.
- Payment information. Payments are processed by Stripe. We do not store full payment card details on our servers. Stripe shares transaction identifiers, billing status, and subscription details with us so we can fulfill your purchase and manage access. Charges will appear on your statement as VIJIO LLC.
- Discord information. If you link your Discord account, we receive your Discord user ID, username, and avatar to grant and manage membership roles.
- Usage and device data. We may collect browser type, device type, IP address, pages visited, and similar analytics data to improve the Services and detect abuse.
- Communications. When you contact us, we collect your email address and the contents of your message.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Services and your account;
- Process payments, fulfill orders, and manage subscriptions;
- Grant and manage access to indicators, expert advisors, Discord roles, and member areas;
- Communicate with you about your account, purchases, updates, and support requests;
- Send welcome emails, quick-start guides, and important service notices;
- Improve the Services, monitor usage trends, and detect fraud or abuse;
- Comply with legal obligations and enforce our Terms of Service.
4. Cookies and Tracking Technologies
We and our analytics partners may use cookies, local storage, and similar technologies to remember your preferences, authenticate sessions, and understand how the Services are used. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features.
5. How We Share Your Information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers. We share information with trusted providers such as Stripe (payments), Supabase (database and authentication), Discord (role management), and analytics providers, solely as needed to operate the Services.
- Legal compliance. We may disclose information if required by law, regulation, legal process, or to protect our rights, property, or safety.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information, or to object to certain processing. To exercise these rights, contact us at info@simplemomentumsystem.com. We will respond within a reasonable timeframe and in accordance with applicable law.
You may update your account information, reset your password, or cancel your subscription through your account or billing portal at any time.
9. Third-Party Services and Links
The Services may contain links to third-party websites or integrations (such as TradingView, MetaTrader, Discord, or Stripe). This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before providing them with your information.
10. Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.
11. International Users
Your information may be processed and stored in countries other than your own, including the United States. By using the Services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: info@simplemomentumsystem.com
